Genshin Impact Genesis Crystals Top Up

Genshin Impact — Genesis Crystals top-ups

This page groups Genshin Impact products that deliver Genesis Crystals through direct top-up. Genesis Crystals are credited to the account details you provide (User ID and server), so entering the correct information is essential.

• Direct top-up products that credit Genesis Crystals to your Genshin Impact account.
• Delivery is linked to the User ID and server selected during checkout.
• Available denominations and product names can vary by listing.

What Genesis Crystals are used for

Genesis Crystals are the premium in-game currency in Genshin Impact used for selected purchases and conversions inside the game. Availability of bundles and exchange options can change with updates.

• Purchase in-game bundles where available.
• Convert Genesis Crystals into Primogems.
• Use Primogems for in-game exchanges such as Fate items used in Wishes.

Genshin Impact Direct Top-Up Activation Guide

The top-up process has four steps: choose a package, enter your User ID and server, pay, then verify the balance in-game. Double-check the User ID and server before confirming to avoid delivery errors.

• Select package: choose the available denomination shown on the product page and confirm the details.
• Enter User ID and server: log in to Genshin Impact, open your Traveler profile (top-left), find your User ID under the avatar or at the bottom-right of the screen, then enter the ID and select the correct server in the top-up form.
• Confirm order and pay: proceed to checkout, select a payment method, confirm payment, and wait for processing to complete.
• Receive and verify: after payment, restart or refresh the game and check your in-game balance; if it does not appear, re-check the User ID and server and contact support if needed.

Troubleshooting and important notes

If your balance doesn’t update right away, restart the game session and confirm the User ID and server used for the top-up. Genesis Crystals are typically non-transferable after they are credited to an account.

• Restart or refresh the game if the balance does not update immediately.
• Double-check the User ID and server selected during purchase to confirm they match your account.
• If the top-up does not arrive after some time, contact support as instructed on the store page.