Swissôtel Hotels & Resorts
1
Activation & Registration
Your Swissôtel gift card is activated when purchased. To protect your balance, register it at the Swissôtel gift card portal.
2
Where to Redeem
Gift cards can be used at any Swissôtel property—including hotel stays, dining, spa treatments, and other services.
3
Redeem In-Person
Present your physical or e-gift card at the front desk, restaurant, spa, or other outlet. The staff will scan or enter the card code to apply the balance.
4
Balance & Currency
You can use the card across different countries: if local currency differs, the balance converts using the current exchange rate.
5
Lost or Stolen Cards
If registered, report lost or stolen cards via the portal to have the remaining balance frozen and transfered to a new card.
