Frequently asked questions

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Why is identity verification required?

The security of all our users’ data is paramount to us. We strive to make our platform safe and bullet-proof against scams and fraudsters. This is why sometimes, when our system and a team of trained specialists locate inconsistencies, a transaction may be flagged for verification. 

This gives you as the customer a chance to lower the evaluated risk back to safe levels and allow us to complete your order.
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