Frequently asked questions

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When can I expect to receive my refund?

After our support staff informed you about issuing a refund, it is already on its way. Please note that between us issuing the refund on the payment processor’s dashboard and the money reaching your account, 1-2 days may pass while the payment processor handles the request. 

It may sometimes take longer if there are bank delays on the way. In case you don’t receive your refund within 5 business days, please contact us again.
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