What should I do if my card is declined during pre-authorization?
If your card is declined and you see an error message, please follow these steps:
- Turn off your VPN
- Double-check if all card details are entered correctly
- Try completing the payment again
Please note that too many unsuccessful attempts may result in your account being temporarily blocked for security reasons. If this happens, please contact our support team for assistance.
To request unblocking, please use our contact form under support center or write an email to [email protected]
