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Frequently asked questions

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When Contacting Support

Email:
[email protected]

Provide:

  • Order number
  • UID
  • Server
  • Screenshot of profile page
  • Screenshot of in-game balance
  • Exact issue description

Incomplete reports delay resolution.

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Selected product is a new [platformName].
You'll get access to a new [platformName] instead of an activation code. [What is a [platformName]?]
After purchase, you can change the account’s data (like the email address and password).