Frequently asked questions

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How to verify my location if requested?

You may be asked to upload a photo of a physical document showing a local transaction or interaction. This can be a receipt, utility bill, or similar, with a visible date.

Include a handwritten note with your order number in the same photo.

  • No need to show your full address

  • Digital documents or screenshots are not accepted

  • The document must be physical and clearly dated

This quick check helps confirm your payment was authorized. Your data is handled securely as per our Privacy Policy.

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