Skip to main content Skip to search Skip to main navigation

Frequently asked questions

Back

Why is identity verification required?

The security of all our users’ data is paramount to us. We strive to make our platform safe and bullet-proof against scams and fraudsters. This is why sometimes, when our system and a team of trained specialists locate inconsistencies, a transaction may be flagged for verification. 

This gives you as the customer a chance to lower the evaluated risk back to safe levels and allow us to complete your order.
Was this article helpful?
You have a problem and want to solve it quickly? Create ticket