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Top-Up Automatically Failed or Refunded

Some games automatically reject top-ups if:

  • Account is a guest account

  • Account is not linked/bound

  • Account is newly created (<24h old)

  • Account is suspended or restricted

  • Account region does not match recharge region

  • Server not supported by publisher

  • Account already has active subscription conflict

If auto-rejected:
Ensure your account is:
✔ Fully bound
✔ Active
✔ Correct region
✔ Not suspended

Then contact support if retry is needed.

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