14 August 2024

Safety and security in e-commerce

Safety and security in e-commerce today is paramount, especially in the face of ever-growing and evolving scammer groups. From account takeover, through con-man attacks to data leaks and subsequent unauthorized access to payment instruments, your online transactions need to be protected against all of them.
Safety and security in e-commerce

Gameseal's opinion on the matter is strict - the safety of our customers and their data is of utmost importance. Reviews about Gameseal include references to the strong intent toward securing their customers' accounts. One of the key components of Gameseal's security systems is integration with Mangopay - a solid provider of various anti-fraud solutions:

  • scammer patterns,
  • traditional rule sets,
  • machine learning model, 
  • behavioral signals 

To answer the question "is Gameseal safe?" we need to include other scammer protection functionalities, such as internal fraud factor insights within in-house built GAUSS systems, preliminary checks as well as a dedicated fraud prevention team that screens and monitors transactions 24/7.

Risk management is a double-edged sword: on one side, you want to protect the platform and its users, on the other hand - adding friction and hoops to jump through is not desirable from the customer experience point of view. This is why implementing and constantly refining the security systems is Gameseal's daily task. The fraud team is working day and night to process transactions so that the purchasing process remains safe and fast for all customers. Mangopay recommendations and contextual data aids in this quest for every order, making the process seamless and efficient, with a comprehensive dashboard and versatile API so that Gamesealcould develop and tailor the tool even further for its own needs.

Scam and legitimate activity would not be separable if not for recurrent data analysis. Gameseal performs regular checks and scans the traffic for any way to improve the settings of the anti-fraud systems, be it rules, behavioral detectors, signals or other aspects - to reduce orders put on hold for security reasons while maintaining industry-low fraud rates. Mangopay  remains an active partner in this endeavor, providing reports on the performance of their tool, specifically the key metrics like trigger rates, precision and recall, along with recommendations on how to improve the set rules.

In case you consider the context of security of gameseal.com, or whether it is legit or not, rest assured that with Mangopay as its shield and the invincible team of risk specialists, the safety of your account and payments is a given.

But what about the safety after purchase? This topic is also at heart of Gameseal's efforts to ensure a smooth and memorable buying experience. Not only the fraud team, but also the entire customer support works 24/7 doing their best to provide response times at peak level. Every query is answered by a human specialized in handling various types of issues, from simple platform navigation questions to more complex product activation hiccups if they do occur. Solutions include key replacements or refunds.

The suppliers for Gameseal products are being screened and verified, so that the sources are proven and the risk of issues is minimized (and as mentioned, all are being resolved). Gameseal constantly looks for new and great suppliers so that the offers on the platform are at the lowest prices and 100% reliable!