Frequently asked questions

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Nintendo Switch

  1. Open the Nintendo eShop:
  • On your Nintendo Switch console, select the Nintendo eShop icon from the Home menu.
  1. Choose user:
  • Select the user account you want to use for the redemption. This must be the account you want the game or content tied to.
  1. Select “Enter Code”:
  • Once inside the eShop, scroll down and select the option “Enter Code” on the left sidebar.
  1. Enter the code:
  • Use the on-screen keyboard to enter your 16-character game or gift card code. Then press “OK” or “Confirm”.
  1. Download or add funds:
  • If it’s a game, the download will begin automatically. If it’s a gift card, the funds will be added to your Nintendo account balance.
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