Frequently asked questions


I've received a "Seal your products!" error at the end of my order.

Do not worry. This is not an actual error. Your order has been put on temporary hold by our verification system. You should have already received an email regarding this with instructions on how to complete it. Please be assured that this is a standard procedure for some transactions and you will only have to complete it once.

If for some reason the mentioned email did not reach you, please contact us directly via Contact Us tab or write to [email protected]

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