Why did I receive a link instead of a key?
Some products are activated on an external website. It is either a Steam Gift type product or similar. Please check the activation details on the product page.
Do not worry! This is still the same game you wanted to purchase and it will be added to your own Steam account. The only difference is the activation method.
Feel free to check our activation guide for Steam Gift products here: Steam Gift Activation Guide
If you encountered any issues during the process, please take screenshots in accordance with this article: Reporting a faulty Steam Gift - what screenshots should I include?
Once you have the screenshots, you can submit them through our contact form or send them via email to [email protected]. We’ll review your case and get back to you as soon as possible.
