My key is showing as invalid - what does that mean?
This means that the character combination you input in the activation field is incorrect and thus it is not being recognized by the platform as any license access code. Please make sure you input the exact code we provided.
In case the issue persists, please make sure you ignore any spaces or dashes. Sometimes the product will have 2 or more keys (e.g. base game and an expansion pack), make sure you try to activate them one at a time.
Some keys are being input to our system by hand, minor errors might occasionally happen. You may want to try using ambiguous character’s alternatives, e.g. O and 0 (zero), G or C combinations.
If all above fails, not to worry - please use our contact form under support center or write an email to [email protected]